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GBI Direct FAQ Support
Delivery
Delivery
Information about shipping options, timing, and delivery status.
Address Verification
Can I take delivery at an address other than the address of record?
International Shipping
Can I have my stored products shipped internationally?
Storage to Delivery
Can I store my products now and get delivery later?
Regional Transfers
Can I buy metals in one region and ship them to another?
Delivery Timeline
How long does it take for a new order to be delivered?
Shipping
Does the shipping cost include insurance?
What is the cost to take delivery to my address on file?
How are high value orders shipped?
From Storage
Delivery from Storage
Vault Transfers
Can I buy metals in one vault location and ship them to another?
