What is the cost to take delivery to my address on file?
Answers to common questions about delivering your precious metals holdings to your door.
Q: How much does it cost to have my metals delivered?
Domestic (U.S.):
Shipping costs vary based on the value and weight of the metals being delivered, as well as the origin vault and your destination address. Shipping fees are a direct pass-through cost from FedEx — GBI Direct does not mark up or add fees on top of the carrier rate.
Applicable state taxes will be included in the shipping cost where required by law.
International:
International delivery pricing varies by country and shipment details. Please contact our customer service team directly for a quote.
Q: How do I get a shipping quote before committing to a delivery?
You can request a shipping quote at any time through the GBI Direct app or online portal — no commitment required. Here’s how:
- Go to your Portfolio page
- Select Holdings
- Click Deliver on the metals you wish to request
- Select your delivery address and the specific metals you want shipped
Your shipping cost estimate, including any applicable taxes, will be displayed before you confirm the delivery. Click here to learn about Unverified Address.
Q: How do I pay for delivery?
Delivery fees can be paid using your prefunded cash balance in your GBI Direct account. Please ensure your cash balance is sufficient before requesting a delivery.
Q: Can I have my metals shipped to a P.O. Box?
No. For insurance purposes, all deliveries require a signature upon receipt. Because P.O. boxes cannot accommodate signature-required deliveries, we are unable to ship precious metals to P.O. box addresses.
Please provide a residential or business address where someone will be available to sign at the time of delivery.
Have additional questions about delivery? Contact our customer service team — we’re happy to help. Unverified Address